At SKS Group of Colleges, we are committed to providing a safe, supportive, and transparent environment for our students. To ensure their concerns are heard and resolved fairly, we have established a Student Grievance Redressal Committee (SGRC).
Objective
The primary objective of the committee is to address grievances and complaints of students in a time-bound and effective manner, ensuring justice, fairness, and equal opportunity for all.
Scope of Grievances
The committee looks into issues related to:
- Academic matters (exams, evaluation, results, etc.)
- Administration and infrastructure facilities
- Discrimination or unfair treatment
- Harassment or misconduct (excluding cases covered under specific committees like Anti-Ragging or ICC)
- Any other genuine concern affecting student life
Functions of the Committee
- To acknowledge and register grievances of students.
- To investigate complaints with impartiality and fairness.
- To provide appropriate solutions within a reasonable time.
- To recommend policy changes, if required, to prevent recurrence.
Process of Redressal
- Students can submit their grievance in writing or through the prescribed grievance form.
- The committee reviews the complaint and calls for necessary information.
- A fair hearing is conducted, giving all parties an opportunity to present their views.
- The committee provides a resolution and ensures proper follow-up.
Composition of the Committee
The Student Grievance Redressal Committee consists of:
- Chairperson (Senior Faculty/Head of Institution)
- Faculty Members
- Administrative Representative
- Student Representative
At SKS Group of Colleges, we value student feedback and believe that resolving concerns promptly contributes to a healthy academic environment.